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Privacy Policy

Welcome to Omni‑SVCS (“we”, “us”, “our”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our website and services. It applies to anyone who visits our site, uses our platform, or signs up for accounts.

Information We Collect

A. Information You Provide

  • Account and Contact Data: name, email, phone number

  • Payment Details: billing address, transaction metadata (if applicable)

  • User Content & Communications: support tickets, feedback, optional profile info

B. Automatically Collected Data

  • Technical and Usage Data: IP address, device/type, operating system, browser

  • Cookies & Analytics: session duration, page views, clicks, referral sources

  • Location Data: inferred from IP (with consent)

C. Third‑Party/Integrated Data

  • From Partners such as Google Analytics, Stripe, Facebook Login

  • Public or Professional Sources (e.g. business directories)

How We Use Your Data

We process personal data to:

  • Create and manage your account

  • Provide, maintain & improve services

  • Process payments and send billing info

  • Offer support and respond to inquiries

  • Analyze trends and optimize user experience

  • Notify you about updates, promotions (if subscribed)

  • Comply with legal/regulatory obligations

Legal Basis (under GDPR / similar laws)

  • Consent: When you opt in for marketing or analytics

  • Performance of Contract: For delivering our services

  • Legal Compliance: Obligations under applicable laws

  • Legitimate Interests: Service improvement, fraud prevention, security

Cookies & Tracking

We use cookies and similar tech for:

  • Site functionality

  • Analytics (e.g., Google Analytics)

  • Optional marketing tracking (e.g., remarketing)

You can manage cookie preferences via your browser or our consent banner.

Data Sharing & Transfer

We may share your data with:

  • Service Providers: payment processors (e.g. Stripe/PayPal), hosting

  • Analytics Tools: e.g. Google Analytics

  • Legal Requests: compliance, law enforcement

  • Business Transfers: in case of a merger, sale, or reorganization

We implement contractual and technical safeguards for any third‑party transfers and, where required, ensure compliance with standards like GDPR.

Data Retention

We retain:

  • Account-related data: until account deletion + legally required periods

  • Usage logs: typically 1–2 years for analytics/security

  • Payment data: per financial regulations

You may request deletion or export of your personal data anytime.

Your Rights

Depending on your jurisdiction, you have rights including:

  • Access and receive a copy of your data

  • Rectification of inaccurate data

  • Deletion of data (the “right to be forgotten”)

  • Portability of your data

  • Withdrawal of Consent

  • Objection or Restriction of certain processing

To exercise these, contact us at the details below.

Data Security

We protect data using:

  • Encryption in transit (HTTPS) and at rest

  • Access Controls: least-privilege principle

  • Security Measures: firewalls, audits, incident response plan

While we strive to protect your data, absolute security cannot be guaranteed.

Children’s Privacy

Our services are not directed to users under 13 (or higher age per local law). We do not knowingly collect data from minors without parental consent.

International Transfers

Your data may be transferred outside your country (e.g., to the U.S.). We ensure legal safeguards (e.g., Standard Contractual Clauses) are in place when required.

Changes to This Policy

We will update this policy if practices or laws change. You’ll be notified via email or prominent notice, and updates are effective upon posting.

Contact Us

If you have questions or wish to exercise your rights, contact:
Email: svcsomni@gmail.com
Address: Omnisvcs FZE LLC, Business Centre, Sharjah Publishing City Free Zone – Sharjah – United